• These personal data protection policies determine how Hotel Atlantis, a.s. with registered office at Brána 177, Rozdrojovice, ZIP code 664 34, ID number 25567551, VAT number: CZ25567551, Registered at the Regional Court in Brno, section, mark 3009 (hereinafter referred to as "Hotel Atlantis"), personal data is transferred and processed through the use of this website. Hotel Atlantis is committed to ensuring the security of your personal data. If we ask you to provide certain information by which you can be identified when using this website, we assure you that this information will only be used in accordance with this privacy policy. Hotel Atlantis is entitled to change this policy by updating this page. These policies are valid from May 1, 2018. • The data manager is Hotel Atlantis, a.s. with registered office at Brána 177, Rozdrojovice, zip code 664 34, ID number 25567551, VAT number: CZ25567551, registered at the Regional Court in Brno, section, mark 3009.
  • By providing us with your personal data, you give us your consent to the processing and management of the data, the purpose and conditions of use of which are set out below. All your personal data that we receive from you will be collected, stored and used in accordance with applicable legal regulations, in particular with Act No. 101/2000 Coll., on the protection of personal data, with Act No. 480/2004 Coll. on some services of the information society, and further according to the relevant provisions of the Civil Code, as well as the relevant standards of the European Union, in particular according to EU Regulation 2016/679 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/ EEC (GDPR regulation).
  • Personal data is information that can identify you as a living individual, either by itself or together with other information we have.


What we collect

We may collect and process the following data about you:

 – Information that you provide to us by accessing and filling out the form on the website (hereinafter referred to as the “Website”)

– If you contact us by phone or email, we may keep a record of this correspondence.

 – Detailed information about your visits to the Website and the resources you have connected to. If you do not agree to your personal data being used in accordance with this privacy policy, please do not submit your personal data to us through the Website. 


Your personal data

The information we ask you for may include:

- Name surname

– Address of permanent residence, city, postal code/mailing address

- Email address

- Telephone number

– Additional information relating to your identification, information provided in any "free text" field on the Website (ie blank spaces where you can freely insert comments)

– This list is not final and may be updated.


Where we store your personal data

Your personal data that we have obtained through the Website is directed to one or more IT systems. Here they are stored and used for the purpose of:

  1. a) provision of benefits in the loyalty program associated with the issuance of a GIFT VOUCHER or RELAX CARD,
  2. b) conclusion of the contract (acceptance and processing of your product order). Your personal data may be stored on our secure servers in our IT systems in the Czech Republic. By providing your personal data, you consent to this transfer, storage or processing. To ensure the safe processing of your data in accordance with these personal data protection principles, we use all possible necessary measures. You agree that the personal data provided by you will be systematically managed automatically using automatic and all other information system tools.


What is the information obtained for us?:

– ensuring the most efficient way of presenting the content of our Website for you

 – ensuring the fulfillment of the contract

– internal record keeping

– providing information, product or service according to your request or providing such information and services that we assume may be of interest to you, including the circulation of marketing materials using the email address you have provided to us.

– notification of changes to our services 


Data management time

  • The consent to data management that you give us is valid for an indefinite period of time from the provision of consent (until the withdrawal of consent or other termination of authorization to process data).
  • Security
  • We are committed to ensuring the security of your data. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic and managerial procedures to protect and secure the information we collect on the Website. The data you provide to us will be managed systematically and by automated means. All information you provide to us is stored on our secure servers.


Provision of your data

  • We may provide your personal data to other companies with whom we cooperate in order to help us with our activities, e.g. companies that ensure the transport and delivery of products purchased by you, IT hosting and maintenance providers, companies that act as processors of personal data for us, with whom we have a corresponding contract (this is not a final list).
  • We may also pass on your personal data to parties for which we receive your consent to pass on your data. We may also transfer your personal data to third parties if we are required to provide or share your personal data in order to comply with a legal obligation.


Rights of data subjects

  • Below we inform you about the rights that you have according to the relevant legal regulations in connection with the processing of your personal data, specifically about: – The right to access your personal data – The right to correct personal data – The right to erasure (the so-called “right to be forgotten”) (with effect from 25/05/2018) – The right to restrict the processing of your personal data (with effect from 25/05/2018) – The right to object at any time to the processing of your personal data for reasons related to the specific situation of the customer (with effect from 25/05/2018) – The right to data portability (with effect from 25/05/2018) – The right to withdraw your consent at any time – The right to file a complaint against the processing of your personal data with the Office for the Protection of Personal Data, Col. Sochora 27, postal code 170 00, Prague 7, • If you believe or find out that we or third parties authorized by us are processing your personal data, which is contrary to the protection of your private and personal life or contrary to the relevant legal regulations, especially if your personal data is inaccurate with regard to purpose of their processing, you can request from us the addition, correction, blocking or disposal of your personal data. • You can revoke your consent at or in writing at the company's address. Revocation of your consent does not affect the legality of processing based on the consent granted before its revocation.


Links to other websites

  • Our Website may contain links to other websites of interest. However, if you use such a link and leave our Website, you should be aware that we have no control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide when you visit such sites, and such sites are not subject to this privacy policy. You should be careful and find the privacy statement applicable to that website.
  • We have the ability to collect information about cookies on the user's end device and other similar technologies, such as local browser data stores or help.
  • Cookies are small text files that the browser stores on the user's end device. Cookies often contain an anonymous, unique identifier that allows us to identify and count the browsers that visit our site. Cookies also allow us to collect information about how and when the services are used: for example, from which page the user got to our services, when and what the web user views on our Websites, which browser is used, what is the screen resolution, what is the operating system, such as the user's terminal IP address and serial number. Cookies also give the user the option not to enter a username, password and personal customization every time.
  • Cookies do not move on the network by themselves, they are only assigned to the user's terminal by the web page that the user loads. The cookie files can later be read and used only by the server that sent them.
  • Cookies and similar technologies do not damage the user's terminal or its files, nor can they be used to run programs or spread viruses.
  • Users cannot be identified using cookies or other technologies alone, and our Website cannot know, for example, the user's e-mail address, unless he has communicated it to us. Taking into account the privacy legislation and the personal data protection policy of each service, the information received from the cookies of other similar technologies may be combined with any other information obtained from the user in another way.


Why are cookies used?

Cookies and similar technologies are used to analyze and further develop our services in order to provide better services to our users. We also use cookies and similar technologies to determine the number of visitors and in statistical monitoring to measure the effectiveness of advertising. E.g. in the case of marketing e-mails and flyers, we can find out which messages have been opened and, based on them, monitor e.g. the shift from the online store. To improve the usability of our Website, we conduct short-term studies in which we may store data on user mouse movements and visits to specific pages. 


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